Page 27 - Data and Digital Technology Strategy 2024-2026

DATA AND DIGITAL TECHNOLOGY STRATEGY 2024-2026
APPLICATION
PRINCIPLES
 Use commercial off the shelf products
and software as a service wherever
possible
 Build internally when there are no valid
commercial products are available
 Only develop applications using
technologies we can support and
maintain
 Develop applications to be resilient,
scalable, maintainable and transferable
 Use Agile methodology for application
development and delivery
 All novel integrations should be
implemented in house or via a managed
service
TECHNOLOGY
PRINCIPLES
 Consolidate management technologies
by using platforms rather than systems
to benefi t fully from enterprise scale
applications
 Streamline technologies used to reduce
cognitive load and administration
 Use universal identity and access
management technologies for all
platforms and systems
 Use technologies that are security by
design and Cyber Security accredited
 Consistently use current technologies
to enable a common skillset for continued
support and development
SERVICE
PRINCIPLES
 All services, whether internally or
externally supplied, will be managed
according to the same principles and
standards.
 Self-service by design, presenting
a catalogue of data and technology
services
 Empower staff and students wherever
possible with data and technology
 Automate repeatable processes to
improve speed and quality of services
 Collect feedback regularly on service
levels for continuous improvement
 Report performance levels using
service level agreements and availability
dashboards
 Continually seek to improve services by
adopting ITIL and Lean principles where
possible
27